Dear Friends:
If someone poses a significant, serious question to you, and it is your desire to get the most attention, impact and respect out of your opportunity to answer, the following protocol works best:
1. Inhale slowly and deliberately;
2. Look down at the floor;
3. Silently count to ten;
4. Exhale slowly and deliberately (start while still looking down at the floor, but gradually bring your head up until you have made lasered-in eye contact with the questioner;
5. Inhale slowly and deliberately;
6. Maintain riveting eye contact;
7. Slowly speak your answer as you exhale, and then remain silent after you have issued your answer -- continue to maintain eye contact, but arch your eyebrows together (or raise one, interrogatively) in a questioning frown. Wait.
It is wonderful to be taken seriously.
Faithfully,
Douglas Castle
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